Frequently Asked Questions
A: Our standard delivery fee is based on your distance from the restaurant for orders placed online or through our call center. Minimum orders are required depending on the market and time of day. The delivery fee does not include gratuity for the driver.
A: Most deliveries are made in under an hour. Delivery times vary based on traffic, the restaurant's ability to prepare food and weather conditions. We recommend that large orders be placed at least two hours in advance, but if you require a specific lunch time delivery, 24 hour notice is recommended.
A: We accept Cash, Visa, Master Card, American Express, & Discover. We do not currently accept personal checks.
A: We require a minimum of 24 hours notice to cancel any catering orders. Please be aware that some restaurants have their own policies and may require more notice. Lunch and dinner orders are sent to restaurants immediately so your meal can be delivered asap. In the event that you do need to cancel please contact us and we will do our best to coordinate with the restaurant.
A: Call us at 860-673-DINE with any questions or email firstname.lastname@example.org.